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Press Release

FOR IMMEDIATE RELEASE

July 22, 2003

Canadians Invited To Tell Auto Insurance Horror Stories

OTTAWA, July 22 /CNW/ - The Consumers' Association of Canada today invited Canadian drivers to submit information about their auto insurance experiences to the Association. "Last week our Association was overwhelmed by hundreds of calls from consumers in Nova Scotia who wanted to tell us about their experiences with auto insurance", said Mel Fruitman, President of the Association. "After hearing some of these stories it is no wonder that thousands of consumers in that province are upset about auto insurance."

"We believe that many consumers all across Canada, not just in Nova Scotia, want to tell their story to someone who will listen", said Mr.Fruitman. The Association has set up a web-based mechanism for any driver in Canada who has something to say about auto insurance to say it.

"A consumer certainly can't call the Insurance Bureau of Canada, as they represent the interests of private auto insurers", said Bruce Cran, national secretary of the Association. "Talking with Governments in some provinces is almost pointless. This has too often resulted in Governments imposing legislation to reduce benefits to victims of crashes."

The Association has made it easy for consumers to tell it about their auto insurance experiences via the internet. A person can click on www.CACBC.com to fill out a form "and tell it as it is".

"We are very interested in having consumers from all provinces tell us about their dealings with their auto insurers", said Mr. Cran. "The Consumers Association will review all the information collected and determine how this information can be used to achieve lower prices and fairer treatment for drivers."

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For further information: Mr. Bruce Cran, (604) 454-7827



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